Recast · KONDUCT
Privacy
How Konduct Pty Ltd collects, stores and uses Recast enquiries, brochure shares and site logs. We do not sell personal information. Last updated 21 September 2026.
Who we are
Recast is a division of Konduct Pty Ltd. Studio: 2A Hayward Street, Bayswater WA 6053. Email: info@konduct.au. This Recast site is recast.konduct.au. The parent site is konduct.au.
We handle personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy covers Recast enquiries, quotes, brochure downloads and “share with someone” messages.
What we collect
When you request a measure or a guide price we receive the name, email, phone, suburb, room, notes and sizes you type. When you share the brochure we receive your name and email (and company if you add it) plus the name, email and company of the person you send it to, together with any note you write.
If you write to us directly we keep that correspondence. If you visit the site we receive ordinary technical logs such as IP address, browser type, pages viewed and the time of the visit. These logs come from hosting, not from an advertising profile.
We do not ask for payment card numbers on this site. We do not collect sensitive information (health, biometrics, union membership) as part of Recast.
Why we collect it
We use this information to reply to you, to send or follow up a brochure, to book a site measure, to quote, to do the pour and to keep a job record. The legal bases we rely on are: it is reasonably necessary for our functions (APP 3) and, where you tick a box, you have agreed to that use.
If you share the brochure with someone else you must have a fair reason to give us their email — typically they asked you to, or you reasonably believe they want to hear about Recast. We copy Konduct on that email so we can answer if they write back. We will not add them to a marketing list without a further request from them.
Where it is stored
Konduct stores enquiry records on its own secure devices and in its business email. We do not sell, rent or trade personal information to other companies for their marketing.
This Recast site is built with Grok and hosted so the public pages can run. Source code lives on GitHub. The live Recast pages are served from Vercel. The parent Konduct site uses WordPress on SiteGround. Email to info@konduct.au travels through our mail provider. Those operators only see what they need to host, send or back up the service. They are not given a list of Recast clients to use as their own.
Some of those operators (GitHub, Vercel, Grok / xAI and at times mail routing) may store or process data outside Australia. We only use them to run Recast and Konduct. If that is not acceptable, do not send the form — write to us by post at the studio instead.
Who we disclose it to
We disclose personal information to: the person you named if you use “share with someone”; the processors named above so the site and mail can function; trades we must brief for your job (for example a cabinet sprayer) and only the details they need; or a regulator, court or insurer if the law requires it.
We will not sell your details. We will not hand a Recast enquiry list to a third-party broker.
How long we keep it
Quote and share emails are kept for as long as we need them to finish the conversation, complete the job and meet tax, insurance and consumer-law records — typically up to seven years for a contracted pour. If you only asked a question and we never quoted, we delete or archive that mail when it is no longer useful and at latest within two years.
Technical logs on Vercel and SiteGround follow those hosts’ own retention. Local storage on your device (guide-price history, cookie acknowledgement) stays until you clear it.
Cookies and similar tools
The Recast site uses a small number of technical cookies and local storage so pages load, your cookie choice is remembered and a guide price you typed can stay on that device. We do not run advertising cookies and we do not sell browsing data. Detail is on the Cookie Policy at recast.konduct.au/cookies.
Access, correction and complaints
You may ask what personal information we hold about you and ask us to correct it. Write to info@konduct.au. We will answer within a reasonable time.
If you are not satisfied you may complain to the Office of the Australian Information Commissioner (oaic.gov.au). We would rather fix it first.
Children
Recast is a trade service for homeowners and businesses. We do not knowingly collect information from children for marketing.
Changes
This policy was last updated 21 September 2026. If we change how we handle Recast enquiries we will put the new text on this page.